SAMtrinity Privacy Policy

Last Updated: January 18, 2025

SAMtrinity (“we,” our,” or “us”) operates relevant services (including but not limited to product sourcing, order fulfillment, and brand support services, hereinafter referred to as the “Service”).
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have regarding such data. We use your data to provide and enhance the Service. By using the Service, you consent to the collection and use of information in accordance with this Policy. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined herein.

Definitions

  • Service: Refers to the services operated by SAMtrinity, including product sourcing, order fulfillment, and brand support.

  • Personal Data: Information about a living individual that can be identified (either alone or in combination with other information).

  • Usage Data: Data collected automatically from the Service or related infrastructure (e.g., duration of page visits, frequency of service use).

  • Cookies: Small files stored on your device (such as a computer or mobile device) to track service usage and preferences.

  • Data Controller: An individual or entity that determines the purposes and methods of processing personal data. Under this Policy, SAMtrinity acts as the Data Controller.

  • Data Processors (or Service Providers): Individuals or entities that process data on behalf of the Data Controller. SAMtrinity may engage multiple Service Providers to ensure efficient data processing.

  • Data Subject (or User): Any individual who uses our Service and is the subject of Personal Data.

Collection and Use of Information

We collect several types of information to provide, maintain, and improve our Service.

1. Personal Data

When using our Service, we may request you to provide personally identifiable information to facilitate service delivery. This may include, but is not limited to:

  • Email address

  • Full name

  • Mailing address (including state/province, ZIP/postal code, and city)

  • Contact phone number

We may use your Personal Data to communicate with you—for example, sending service updates, marketing materials (e.g., promotional offers related to dropshipping services), or other information you may find relevant. You may opt out of marketing communications at any time by clicking the “unsubscribe” link in the email or following the instructions provided therein.

2. Usage Data

We automatically collect Usage Data when you access or use our Service. This data helps us understand how the Service is used and identify areas for improvement. Usage Data may include:

  • Your device’s IP address

  • Web browser type and version

  • Pages of the Service you visit

  • Date and time of your visit

  • Time spent on each page

  • Unique device identifiers (e.g., device model)

  • Diagnostic data (e.g., service error logs)

3. Tracking and Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and store your preferences. These tools help us optimize the Service and enhance your user experience.

  • Cookies: Small data files sent to your browser and stored on your device. We use three types of cookies:

    • Session Cookies: Temporary cookies used to maintain your session during service use (e.g., keeping you logged in while navigating the Service). They expire when you close your browser.

    • Preference Cookies: Persistent cookies that remember your settings (e.g., preferred language or region) for future visits.

    • Security Cookies: Used to protect your account and the Service from unauthorized access (e.g., detecting unusual login activity).

You can manage cookie settings through your browser (e.g., blocking non-essential cookies), but note that disabling certain cookies may affect the functionality of the Service.

Legal Basis for Processing Personal Data (Under GDPR)

If you are located in the European Economic Area (EEA), SAMtrinity processes your Personal Data based on the following legal grounds, as required by the General Data Protection Regulation (GDPR):

  1. Performance of a Contract: Processing is necessary to fulfill our obligations under a contract with you (e.g., using your address to arrange product delivery).

  2. Legitimate Interests: Processing serves our legitimate business interests, provided these interests do not override your rights. For example, analyzing Usage Data to improve Service efficiency.

  3. Legal Compliance: Processing is required to meet our legal obligations (e.g., retaining data to comply with tax or customs regulations).

Retention of Data

SAMtrinity retains your Personal Data only for as long as necessary to achieve the purposes outlined in this Policy. Specifically:

  • We will retain Personal Data to fulfill the service purpose for which it was collected (e.g., until your cooperation with us ends).

  • We may retain Personal Data for longer periods if required by law (e.g., retaining financial records for tax compliance) or to resolve disputes, enforce legal agreements, or protect our legitimate interests.

Usage Data is generally retained for a shorter period (e.g., 6 months) unless it is used to enhance Service security, improve functionality, or comply with legal retention requirements.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on servers located outside your state, province, country, or other governmental jurisdiction—where data protection laws may differ from those in your region.

For example, if you are located outside the United States and provide us with Personal Data, your data may be transferred to the United States for processing (e.g., by our Service Providers). By consenting to this Privacy Policy and submitting your information, you agree to such cross-border transfer.

SAMtrinity will take all reasonable measures to ensure your data is treated securely and in compliance with this Policy. We only transfer Personal Data to organizations or countries that have adequate data protection safeguards (e.g., adhering to international data transfer frameworks or signing data processing agreements).

Disclosure of Data

We do not disclose your Personal Data to third parties except in the following circumstances:

1. Business Transactions

If SAMtrinity is involved in a merger, acquisition, asset sale, or other corporate restructuring, your Personal Data may be transferred to the acquiring or new entity. We will notify you via email or a prominent notice on our Service at least 30 days before your data is transferred to a new Data Controller, and inform you of any changes to this Privacy Policy.

2. Law Enforcement and Legal Requirements

SAMtrinity may disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g., courts, government agencies). We may also disclose data in good faith if we believe such action is necessary to:

  • Comply with a legal obligation (e.g., responding to a subpoena).

  • Protect and defend SAMtrinity’s rights or property (e.g., investigating fraud related to the Service).

  • Prevent or investigate potential wrongdoing in connection with the Service.

  • Cooperate with intellectual property infringement investigations (e.g., disclosing user information to rights holders when legally required).

  • Protect the personal safety of Service users or the public.

  • Avoid legal liability.

3. Service Providers

We may engage third-party Service Providers to assist with Service operations, such as:

  • Analytics: Using tools like Google Analytics to monitor Service usage and analyze user behavior. Google Analytics collects data about your interaction with the Service (e.g., page views). You can opt out by installing the Google Analytics Opt-out Browser Add-on (see: https://policies.google.com/privacy?hl=en).

  • Remarketing: Working with platforms like Google Ads and Facebook to display targeted advertisements to you on third-party websites after you visit our Service. You can opt out of Google Ads remarketing via http://www.google.com/settings/ads and Facebook remarketing via https://www.facebook.com/help/568137493302217.

  • Payments: Using third-party payment processors (e.g., PayPal) to handle payment transactions for paid services (if applicable). We do not store or collect your payment card details—this information is processed directly by the payment processor, in accordance with their own privacy policies. PayPal’s Privacy Policy is available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

All Service Providers have access to your Personal Data only to perform their assigned tasks and are legally obligated not to disclose or use it for any other purpose.

Links to Third-Party Sites

Our Service may contain links to third-party websites or services that are not operated by SAMtrinity. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every third-party site you visit.

SAMtrinity has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect Personal Data from Children. If you are a parent or guardian and become aware that your Child has provided us with Personal Data, please contact us immediately. We will take reasonable steps to delete such data from our systems.

Changes to This Privacy Policy

SAMtrinity may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our service practices. When we make material changes, we will notify you by:

  • Posting the updated Privacy Policy on this page (with the new “Last Updated” date).

  • Sending a notification to your registered email address or displaying a prominent notice on our Service (at least 30 days before the changes take effect).

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your data. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy (e.g., accessing, correcting, or deleting your Personal Data), please contact us:

  • Email: support@samtrinity.com

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